FREQUENTLY ASKED QUESTIONS

Everything you need to know about IGR Members Only before you join.

Membership

What is IGR Members Only?

A private subscription-based buying community for collectors and resellers in the hobby space. Members get exclusive access to preorders, From The Vault products, and limited in-stock drops — plus instant email alerts when new inventory goes live.

How do I join?

Click Apply for Membership. Once approved, you'll get access to the full members-only site. Payment is handled via PayPal.

Can resellers join?

Yes — resellers are a core part of the membership. Distributor-direct pricing and preorder access are specifically designed to give resellers a cost and timing advantage.

Is there an approval process?

Yes. Submit an application and our team reviews it. This keeps the community quality high and ensures members are serious collectors or resellers.

Products & Inventory

What trading card games do you carry?

Pokémon, Magic: The Gathering, One Piece, Lorcana, Dragon Ball, Riftbound, Union Arena, Sorcery, Yugioh, Topps, Panini, Leaf, and more.

What does "distributor direct" mean?

We source products directly from distributors — not retail channels or the secondary market. This means better pricing and availability on high-demand hobby products.

How do preorders work?

Upcoming products appear in the members-only preorders section. Place your order to lock in an allocation before the product releases. Not listed publicly.

Why do some products sell out so fast?

Limited hobby inventory moves fast on high-demand releases. The email alert system and cart reservation feature exist specifically for this. Members who have alerts enabled and move quickly get the inventory.

Alerts & Orders

How do email alerts work?

Every time new products are published, an automatic email goes to all active members immediately. It tells you what dropped and in which category so you can act right away.

What is a cart reservation?

When you add an item to your cart, it's reserved for you for a set time window while you complete checkout. Nobody can take what's already reserved for you.

Do you ship orders?

Yes. Shipping available at checkout. We're also located at 2819 Lee Ave, Sanford, NC for local pickup.

About IGR

Where is IGR located?

2819 Lee Ave, Sanford, North Carolina. Open 7 days a week, 2:00 PM – 11:00 PM.

How do I contact IGR?

Call or text 919-566-0006 or reach us on Discord or Facebook.

Still Have Questions?

Reach out directly or apply — it's free and takes less than a minute.